Direct Logistic Solutions SIA, Registration No. 40103458810, Riga, Latvia (hereinafter “DLS”, “we”, “us”), acts as the data controller for the processing of personal data collected through this website and in the course of providing our services. For any data protection inquiries, please contact: one@onedls.com

We may collect and process the following categories of personal data:

• Name and surname
• Company name
• Job title
• Email address
• Phone number
• Business contact details
• Information submitted via contact forms
• Contractual and shipment-related contact information

We do not intentionally collect sensitive personal data unless required by law or explicitly necessary for contractual execution.

Personal data is processed solely for legitimate business purposes, including:

• Responding to inquiries and communication requests
• Preparing quotations and service proposals
• Executing logistics and consultancy services
• Managing contractual relationships
• Complying with legal, accounting, and regulatory obligations

Personal data may be shared with trusted third parties only when necessary for service execution, including:

• Carriers and transport operators
• Customs brokers and clearance agents
• Warehousing partners
• Insurance providers
• IT and hosting service providers
• All third parties are required to process data in accordance with applicable data protection regulations. We do not sell, rent, or trade personal data.

We process personal data based on:

• Contractual necessity (Article 6(1)(b) GDPR)
• Legitimate business interest (Article 6(1)(f) GDPR)
• Legal obligation (Article 6(1)(c) GDPR)
• Explicit consent, where applicable (Article 6(1)(a) GDPR)

DLS reserves the right to update this Privacy Policy at any time. The latest version will always be available on this website and becomes effective upon publication.

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

This website may use essential cookies and analytical tools to improve functionality and user experience. Cookies do not collect sensitive personal data and may be managed through your browser settings.

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time (where processing is based on consent)

Requests may be submitted to: one@onedls.com. You also have the right to lodge a complaint with the Data State Inspectorate of Latvia.

Where logistics operations require cross-border coordination, personal data may be transferred outside the European Economic Area (EEA). In such cases, appropriate safeguards are implemented in accordance with GDPR requirements.

Personal data is retained only for as long as necessary to:

• Fulfill contractual obligations
• Comply with accounting and legal retention requirements
• Resolve disputes or enforce agreements
• After expiration of the retention period, data is securely deleted or anonymized.